Privacy Policy

Effective Date: March 15th, 2024

Crystal View Logistics ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including your consent to receive text messages from us.

Information We Collect

When you fill out a form on our website (e.g., onboarding or contact form), we may collect:

• Name
• Email address
• Phone number
• Message or inquiry details

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Send dispatch-related updates, load offers, and truck status notifications via SMS
• Communicate business-related information
• Improve our services

SMS/Text Messaging Consent

By providing your mobile phone number through our web forms or direct communication, you agree to receive SMS/text messages from Crystal View Logistics regarding your inquiries, onboarding, and related service updates.

• Message frequency may vary depending on your activity and interaction with us.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message you receive from us.
• For help, reply HELP or contact us at info@crystalviewlogistics.com.

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. Sharing information with subcontractors for customer support or service delivery is permitted but only as necessary to provide our services.

Security

We protect your personal information using reasonable safeguards against unauthorized access, disclosure, alteration, or misuse.

Your Rights

You have the right to:

• Access your personal information
• Request corrections or deletions
• Opt out of marketing or SMS communications

For any concerns or requests, please contact us at:
info@crystalviewlogistics.com

Crystal View Logistics reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.